Joe Landers (he/him)
Consultant en transformation du service à la clientèle, ServiceNow
Joe Landers is a Customer Service Transformation Consultant with ServiceNow. He spent 20 years as a practitioner in a variety of Customer Service roles: Operations, Technology Support, Implementation, and Outsourcing. Over the last six years, he has worked with 60+ clients across multiple industries to develop strategic service roadmaps.