We hear things like, data is the new gold. And other things like, we can’t deliver a Blockbuster government when we are living in a Netflix world. Have you ever thought about how these two ideas are dependent on one another? Having a Netflix-style government implies that you can get the services that you are looking for in a format that is easy to use, is available when you want it, and is smart...

We hear things like, data is the new gold. And other things like, we can’t deliver a Blockbuster government when we are living in a Netflix world. Have you ever thought about how these two ideas are dependent on one another?

Having a Netflix-style government implies that you can get the services that you are looking for in a format that is easy to use, is available when you want it, and...